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Cruise Brothers

Cruise Brothers

cruisingfree.com
31 reviews
Cruise Brothers logo
Cruise Brothers logo
cruisingfree.com
800-827-7779
Email Host Agency
820 Bald Hill Road Warwick, RI 02886 (Also FL)
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All Reviews

31 reviews
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3 stars
2 stars
1 star

Top Review

December 24, 2023

I am a former agent and was with Cruise Brothers for a few years. I had booked a large group cruise with a cruise line and Cruise Brothers would not help me with technical difficulties with the cruise line. I am a seasoned travel agent and rarely need help. Due to lack of assistance from Cruise Brothers, I left and went to another host agency. They owe my hundreds of dollars in commissions, and I get vague answers from the team leader. Ie. "Haven't heard back from management". I I'd give ZERO STARS IF THIS SITE WOULD LET ME. This company is hard to deal with and doesn't appreciate its agents. I need to get paid.

Anonymous Reviewer
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Steve Barone

Experience: 1-5 years

Status: Previously with company

May 15, 2012
Old Review

This host was a waste of time and energy. It took so long to get signed up only because everyone there could not get organized enough. They gave me a number to call and told me to call and "inside manager" and when I called asking for that, they didn't even know what that was. There was no training on how to work with them. The online seminar was just a sales pitch. They claimed to have an agent forum, but it was closed and they had no plans to open it to agents. They said you can get a website for a certain price, but when you try to get it the price was at a higher price. They said they would fix that, but after 1 month of no training, not being to get a hold of anyone, and complete frustration. I just went somewhere else. I would avoid them, there are so many more hosts out there that really provide for you.

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34 people found this review helpful. Did you?
Ronda
Host Agency Response

Thanks for the review. I saw their ad posted on CL and called them, and now the rep has called and emailed me every day since. But my gut was telling me to wait. I am so glad I did. Out of all the hosts I have reviewed so far on this site, they are the only one with one star...

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