I’ve been with Dugan’s since 2014 and happily renewed my contract last month! I had limited experience when I started out. Just a passion for travel and wanting to help people create an awesome vacation experience. I did a lot of research before choosing Dugan’s as my host agency. Dugan's agents are like a big family, there is always someone that has experience in what you need help with, and they are always willing to share their knowledge. During this past year, Jennifer and the management team have gone above and beyond my expectations from weekly zoom sessions, ongoing training, moral support, and providing tools to use to assist us in maintaining and growing our agencies through difficult times. Don’t hesitate to choose Dugan’s as your host agency!
I have been in the industy since 1999 ( before 911), and seen it have it's up and downs. My experience with Dugan’s has been nothing but positive since joining in 2012. Dugan's Team is amazing, and always gets back to you with any questions you may have. To have a successful business you must put your heart into it to make it survive. I have a very successful business, and I would not stay with an Host Agency that I did not like.
Dugans Travels put so many opportunities together to make your business grow. Dugan's University's are the number one source to learn about the Travel Business. They also run unlimited webinars that I advise all the agent to attend. In the travel business you must keep up with all the changes. Dugan's lets you know about these changes or the opportunity to learn on your own. If your business does not survive or is struggling, you must get out there and take advantage of what Dugan's offering.
For the people that think they will only join this industry for "free" trips......that is long gone. Save your time and look elsewhere. You are the owner of your own business. Work hard and you will get rewarded with more then just free trips.
Cheryl Sawin
I have been with Dugan's Travels since 2003. When I was looking for a host agency to start my business, I reviewed many host agencies and called and asked lots of questions. After I contacted Jennifer and learned about how the agency worked, I felt it was just what I was looking for and joined. I completed the training and knew that there would always be someone that I could ask when I needed help booking something that was out of my area of expertise. Dugan's agents are like a big family, there is always someone that has experience in what you need help with and they are always willing to share their knowledge. Being part of a big agency gives you the advantage of being part of the top selling agencies with special service desks for reservations and part of a consortia that I could not do on my own. It also gives you a bigger commission with many suppliers since the total sales of the agency determine the level of commission paid to agents. There is always someone available at the help desk to answer your questions--even if the questions are a little unusual. Commissions are always paid in a timely way and the Clientease system makes keeping track of all your booking and clients nice and easy and accessible anywhere you have internet. The management team really goes the extra mile to make sure you have the most current information with seminars all over the country to keep you informed about the suppliers and even meet them in person. Dugan's is a great agency for someone who wants to work from home and have a successful business and support from a great team of other agents.
I have been an agent with Dugans since August of 2012. My wife and I were doing research on starting a a home based business. Since we love travel we decided to look into how we could start a travel agency. Lucky for us we learned about host agencies and the path led us to Dugan's. I am so glad that it did! The opportunity to learn about something that was a passion for us was a draw and no one else offered the same kind of materials and training from the start. After training I was doing travel on a very part time basis until I attended my first Dugan's University event, a Walt Disney World Boot Camp. The support had always been there but this is when it clicked and I realized how lucky I was to be a part of this. So much so that I have attended a number of annual training events to meet suppliers and keep up my education. The Management team that runs these events plus the support from Jennifer to have these events is invaluable. Run, don't walk, for the opportunity to work with this great group. Be prepared to work hard and run your own business but the team and other agents are their to support you and want you to be successful!
Joining Dugan's Travels 17 years ago was the best decision I made. When I joined the agency, I didn't have any prior travel industry experience. I was looking for something to do from home to be with my then 2 year old daughter. Travel has always been a passion of mine.
There have been a lot of great changes over the years. An agents only forum and Facebook group, and a new commission system for starters.
Everyone wants to see each other succeed. There is always someone available to help answer questions. The agency has become a family over the years. I highly recommend going to the seminars. They are invaluable learning tools to help you grow your business..
This business isn't for everyone. If you are a self starter and motivated you will have unlimited Success.
I think I read every review on this website before deciding to give Dugans a try. Not sure what made it stand out except that it seemed more "personal" and as I've found out since then, that is exactly what makes them a good host agency for me. The initial training was very informative but the in-house training seminars offered by Dugans twice a year has been a great way for me to meet our preferred suppliers and learn from other seasoned travel agents that are with Dugans. I love being able to freely ask questions on our closed Facebook page but I also like that I'm comfortable asking the management team of Dugans any question that I may have. If you want to be a person and not just another number to a host agency, I'd pick Dugans every time.
Dugans has always been helpful and patient as I seem to always be going through the learning process!
Dugans agents has always been supportive and helpful in my progress to build my business, the network that we share is fantastic. There is always someone available to lend a hand when you have a question or problem. Thank you for all your years of support.
I have been an agent with Dugan's Travels for almost 3 years and am quite pleased! This is my part time passion and I am able to work around my schedule. The team is always available to me and not only do they answer my questions quickly, but they are helpful and professional while they do it. They are always offering training and other way to increase my knowledge. I had the opportunity to meet a few of the management team last year when they were in New Orleans hosting a training session....it was a great experience!! I wish I had more time to take advantage of the training sessions because they are so helpful and can really help to boost sales and knowledge!!
I joined Dugan's back in 2010. I was planning to start my own agency from home after being in this industry for a number of years. One late night, I came across Dugan's and was impressed and just felt like it was a good fit. I was incorrect!! It has turned out to be more than just a "good fit". Basically, I wasn't even looking for a host agency, but after reviewing the pros and cons, I decided to join Dugan's. I never expected it to be my extended family. I never expected to grow so close to a group of ladies after spending one week with them in California this past January. Although I don't know every agent, there are those of us who have attended Dugan's U in Anaheim and I promise you, it is LIFE CHANGING in so many ways!! Our closed group on Facebook keeps us so close and in tact with each other. I am very safe to say there is not another host agency out there that has the management team we have in place. Everything from being sure we are paid on time, system assistance, travel issues and more, they are never very far away. If you are looking for more than just a "host agency", and you are looking for a wonderful team that supports you and lots of "sister agents" to help you through, whether you are a seasoned agent such as myself or just beginning, you'll find that Dugan's is beyond the "good fit"!!
I have been an agent with Dugan's since 2009. I do not regret my association and joining this fabulous organization. They offer learning tools, meet & greet with suppliers, have an annual convention in Anaheim that is not to be missed. They offer support along with your fellow agents, a lot of good resources. The rates that are charged for E&O insurance and your monthly dues are not anything that will break the bank, they are reasonable and straight forward. Since joining, they have upgraded a lot of procedures, put management in place, and have a wonderful website with a wealth of information on it. If you have a question, you will certainly get an answer from somewhere. With any business, you determine your success, they provide the tools for you to succeed.